Vitality believes in a “partnership approach” with its clients. Through our global delivery network and a comprehensive service offerings, we deliver business value to our clients by combining operational excellence and deep domain – industry and functional knowledge.

Our biggest differentiator is our “partnership approach with the clients”. Clients elect to partner with us simply because management practices, systems and processes are geared to a simple fact – “business outsourcing succeeds when the service provider works hand in glove with the client, bringing new processes and systems, new performance enhancing techniques and skills, fundamentally solving business problems and moving the dial together and not imposing their culture.”



Happy Clients


Successful Projects


Team Size


Quality Management System

To provide the highest level of quality and innovative business solutions and services to our clients. To retain our employees’ unity, commitment and loyalty.

Confidentiality and data security

Our vision is to deliver industry leading business solutions that demonstrate measurable excellence and value that make us indispensable to our customers.

Cost effective solutions

Intelligence, Execution, Quality, Integrity, Innovation, Accountability, Collaboration, & Leadership

Technology Security

  • Secured 256-bit SSL encryption for all data access and transfers
  • Firewalls
  • A unique login ID with user defined access parameters to each employee
  • All areas are monitored by closed-circuit television cameras
  • ISP provided by three different providers for redundancy
  • Back-up policies are defined as per process requirement
  • Regular Anti-virus updates are run on all systems
  • 24/7 IT support provided by certified IT team.

Data Security

  • A NDA (confidentiality agreement) is signed by all the employess
  • Bio-metric access controller to enter into the office premises
  • All emplyees must carry a designated photo ID inside the premises
  • Access to data/PHI is given only to individuals who are authorized to use CD drices & USB ports are disabled on all systems on the floor
  • Restricted access to internet, e-mails and printers
  • Dedicated and Secured FTP site for files transfer
  • Regular HIPAA training is provided to all employees
  • Data storage devices are not authorized on the floor
  • Visitors are not allowed inside the premises 24/7 on-campus security staff

Our People

Facilitate Each Other’s Success, Continuously Improve Ourselves, Commit to Our Future

Our Clients

Put Clients First, Reduce Anxiety/Wait Time, Deliver Six Sigma Quality

Our Growth

Innovate and Rapidly Deploy New Resources and Technologies, Earn Client Trust, Accelerate Profitable Growth

Our Testimonial

Vitality has been our transcription service provider for 2.5 years. The quality of transcription provided has been very professional and accurate. The turnaround time has been consistent and quick. Bhavik and his team have been extremely responsive and working with them has been a delight. They are professional, courteous and readily available. I can wholeheartedly recommend Vitality to you for your transcription needs.

Medical Director-

Vitality Medical Billing has more than doubled our collections since we started our relationship with them. Not only are they aggressive and good at what they do, they are also professional and easily accessible.

New Hyde Park, NY-

Thanks to Vitality Billing, We now have a smooth billing and receivables system in place that is fast, reliable and worry-free.

Tampa, FL-

Vitality has been our transcription service for many years. As a practice manager with as many as teen surgeons, I highly recommend the transcription service of Vitality. We always receive the dictation back the next day usually before 8:00am so when the surgeon gets here, his or her dictation is ready for signature. Quality work along with dependability! What more could we ask for?

Practice Manager-

The preliminary readings provided by Vitality have been terrific. The reports are very detailed, more detailed than most Rad reports. This actually saves us time when we are doing our final readings.

Radiologist Manhattan, NY-
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